Terms & Conditions

1. Use of website

The Site is provided for informational purposes and to facilitate contact with prospective clients. You agree to use the Site only for lawful purposes. You must not:

• Use the Site in any way that violates applicable local, national, or international laws or regulations.
• Transmit any unsolicited or unauthorised advertising or promotional material.
• Attempt to gain unauthorised access to any part of the Site or its infrastructure.
• Use automated tools to scrape, crawl, or extract content from the Site for commercial purposes without prior written consent.

2. Professional services

Any engagement for software engineering, AI automation, SaaS development, or related professional services will be governed by a separate Statement of Work (SOW) or Service Agreement signed by both parties. In the event of conflict between these Terms and a signed SOW, the SOW prevails.

Complimentary solution blueprints and free audits provided prior to engagement are indicative only and do not constitute a binding commitment or guarantee of deliverables.

3. Intellectual property

All content on the Site — including text, graphics, logos, and code — is the property of Creative Spark Solutions and is protected by applicable intellectual property laws. You may not reproduce, redistribute, or commercially exploit any Site content without our prior written consent.

For client deliverables, intellectual property ownership is defined in the applicable SOW. Unless otherwise agreed, full IP ownership transfers to the client upon receipt of final payment.

4. Confidentiality

Both parties agree to keep confidential all non-public business information disclosed in the course of enquiry or engagement. A formal NDA is available on request before any detailed project discussions. We do not publicly disclose client names or project details without written consent, except where used as anonymised case study material.

5. Disclaimers and limitation of liability

The Site and its content are provided “as is” without warranties of any kind, express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

To the fullest extent permitted by applicable law, Creative Spark Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Site.

Our total liability for claims arising from professional services is limited to the total fees paid by you for the specific service giving rise to the claim in the three months preceding the event, as further defined in the applicable SOW.

6. Payment terms

Payment terms are defined in individual SOWs. Unless otherwise agreed: invoices are due within 14 days of issue; sprint-based engagements are billed in advance per sprint; retainer fees are billed monthly in advance. Late payment may result in work being paused until settlement.

7. Third-party links and services

The Site may contain links to third-party websites (e.g. Calendly for scheduling). We are not responsible for the content, privacy practices, or availability of third-party sites. Links do not imply endorsement.

8. Termination

We reserve the right to terminate or restrict access to the Site at any time without notice. For service engagements, termination provisions are defined in the applicable SOW. Our general commitment is that clients may disengage without contractual friction at the end of any sprint period.

9. Governing law

These Terms are governed by the laws of India. For UK and EU clients, any governing law and dispute resolution provisions will be agreed in the applicable SOW. Both parties agree to attempt to resolve any dispute in good faith before pursuing formal legal proceedings.

10. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date above reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

11. Contact

For questions about these Terms, contact us at info@creativesparksolutions.com.